FAQs

⭐What is NAKSHATRA COLLECTIVE?

NAKSHATRA COLLECTIVE is a premium streetwear brand inspired by Ancient India, Gen-Z culture, and gaming aesthetics. Every collection tells a unique story, because we believe Every Star Has A Story. What's Yours?

⭐Why is the brand called "Nakshatra"?

In Indian culture, a Nakshatra represents a star or constellation. We believe everyone has their own journey and story, and our designs are created to represent those stories.

⭐What makes NAKSHATRA COLLECTIVE different?

We don't just create Cloths—we create story-driven collections. Every drop is a new chapter, every design has meaning, and every customer becomes part of the Nakshatra universe.

⭐ Who are RANA and VAYLKRIE?

RANA and VAYLKRIE are the explorers of the Nakshatra universe. Through every collection, they discover forgotten worlds, hidden artifacts, and new stories—guiding you through each chapter of our journey.

💫 What does "Every Star Has A Story. What's Yours?" mean?

Every person has their own journey, memories, dreams, and experiences. Our collections are designed to celebrate those stories. We believe what you wear should represent who you are—not just what you like.

👕 What type of T-shirts do you sell?

We currently offer premium oversized T-shirts designed for everyday comfort and modern streetwear style.

👕 What fabric do you use?

Our T-shirts are made using premium-quality cotton fabric that is soft, breathable, durable, and comfortable for daily wear.

👕 Are your prints durable?

Yes. We use high-quality DTF printing with proper heat-press application to ensure vibrant colors and long-lasting prints when the care instructions are followed.

👕 Are your T-shirts unisex?

Yes! Our oversized T-shirts are designed to be worn comfortably by everyone.

📏 How do I choose the correct size?

Please refer to our Size Chart before placing your order. If you're unsure, feel free to contact our support team.

📏 What if I order the wrong size?

We recommend checking the Size Chart carefully before ordering. Exchanges are available only according to our Exchange Policy.

🚚 How long does shipping take?

Processing Time: 2–4 Business Days
Delivery Time: 3–10 Business Days, depending on your location.

🚚 How can I track my order?

Once your order is shipped, you'll receive a tracking ID via email or SMS to monitor your shipment.

🔄 Can I return my order?

Yes, if you receive:

  • A wrong product
  • A wrong size (sent by us)
  • A damaged product
  • A manufacturing defect

Please refer to our Return Policy for complete details.

🔄 Is an unboxing video required?

Yes. A continuous, unedited unboxing video is mandatory for all return and exchange requests. Without an unboxing video, we cannot process claims.

💳 What payment methods do you accept?

We accept secure online payments, including:

  • UPI
  • Debit Cards
  • Net Banking

💳 Is Cash on Delivery (COD) available?

Currently, we offer prepaid orders only

🎨 How often do you launch new collections?

We're constantly building the Nakshatra universe. New story-driven collections are released throughout the year.

Follow us on Instagram so you never miss a new chapter.

🎨 Will sold-out collections be restocked?

Some designs may return, while others are released as limited drops. Stay tuned to our social channels for restock announcements.

🧼 How should I wash my T-shirt?

To keep your T-shirt looking its best:

  • Wash inside out
  • Machine wash cold
  • Use mild detergent
  • Do not bleach
  • Avoid tumble drying
  • Iron inside out
  • Do not iron directly on the print

📩 How can I contact NAKSHATRA COLLECTIVE?

You can reach us anytime at:

📧 nakshatracollective@gmail.com

We'll get back to you within 24–48 business hours.

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